Support
How can we help?
Email is the fastest way to reach us. A person reads every message.
Email us
Tell us your phone model, the app version (shown in Google Play under the app details) and what happened. For a recognition problem, a photo of the coin helps.
Common questions
Scans, prices, plans and privacy are covered in the FAQ.
Read the FAQ or the user guide.
Delete your account
Delete it in the app, or ask us from the web if you no longer have the app.
Subscriptions and refunds
Premium is billed by Google Play. You cancel or ask for a refund in the Play Store under Payments and subscriptions. Deleting the app or your account does not cancel a subscription by itself.
Privacy requests
To get a copy of your data or have it corrected, email us from the address you use in the app. See the privacy policy for what we store.
AI Coin Collector is made by ADS Web Services B.V. in the Netherlands.